Terms of service
By buying from me you agree with everything shown in the TOS. Ignoring this TOS does not exclude you from it as this is clearly stated and is publically and easily available for everyone.
Reference sheets:
-You are expected to have at least a clear 2 sided ref sheet of your character and/or clear artworks that show both the front and back of the same character.
-If you do not have one of these two things i can draw one up for you. This will come with the cost of the fursuit but in some exceptions can be drawn up messily for free.
-If the reference that is given is out of date current artworks of the new design must be shown clearly. If I have missed a detail or marking that was not shown clearly on the ref sheet or artwork and was not stated beforehand this will have an additional fee to fix. If this was my own fault though, this will be fixed free of charge.
-If you have a feature you wish to change this must be asked before i start. If it is discussed after, there will be a fee involved to change it and depending on how drastic it may not be able to be changed at all, unless you are willing to pay a higher price.
-If you do not have one of these two things i can draw one up for you. This will come with the cost of the fursuit but in some exceptions can be drawn up messily for free.
-If the reference that is given is out of date current artworks of the new design must be shown clearly. If I have missed a detail or marking that was not shown clearly on the ref sheet or artwork and was not stated beforehand this will have an additional fee to fix. If this was my own fault though, this will be fixed free of charge.
-If you have a feature you wish to change this must be asked before i start. If it is discussed after, there will be a fee involved to change it and depending on how drastic it may not be able to be changed at all, unless you are willing to pay a higher price.
Quotes and queueing:
-Once the commission process has begun the down payment must be paid asap or the commission will be cancelled.
-Down-payments consist of 30% of the total price. This is completley non-refundable. Please keep this in mind.
-Wait list spots can be bought for £10 a week.
-Down-payments consist of 30% of the total price. This is completley non-refundable. Please keep this in mind.
-Wait list spots can be bought for £10 a week.
Payment:
- Payment must be made through Paypal.
-To commission me, you must agree to the form provided and fill it out fully. If not, your commission will be declined.
- Payment plans/down payments are only accepted for items £100 or more. If it is less than that it must be all paid in one payment.
- If doing a payment plan heads must be paid off within 3 months and partials 4 months. This includes the down payment.
- If you miss 3 or more payments your commission will be cancelled and you will be given any items that have been completed so far that you have paid off, though you will still need to pay shipping. No refunds can be given. If you have paid the price for anything not done yet (for example, if you bought a partial and paid enough for the small parts doing i will finish these for you when i can but no refunds money wise will be given)
if you commission me then drop out and want to commission me again another 30% nonrefundable deposit will be charged if you drop out again. This will not be extra money on your suit but instead taken out of your refund.
-To commission me, you must agree to the form provided and fill it out fully. If not, your commission will be declined.
- Payment plans/down payments are only accepted for items £100 or more. If it is less than that it must be all paid in one payment.
- If doing a payment plan heads must be paid off within 3 months and partials 4 months. This includes the down payment.
- If you miss 3 or more payments your commission will be cancelled and you will be given any items that have been completed so far that you have paid off, though you will still need to pay shipping. No refunds can be given. If you have paid the price for anything not done yet (for example, if you bought a partial and paid enough for the small parts doing i will finish these for you when i can but no refunds money wise will be given)
if you commission me then drop out and want to commission me again another 30% nonrefundable deposit will be charged if you drop out again. This will not be extra money on your suit but instead taken out of your refund.
Holding fees:
-Holding spots garrantee the spot for your fursuit will not be taken and prevents you from losing your spot and having to wait until I reopen.
-These Holding spots are charged at £10 per week and must be paid on the same day every week, if a payment is even a day late this slot will open back up and anyone can take this again. Reminders will be given but it is your responsibility to keep up with payments to prevent this from happening.
-If you stop paying or pay late and the slot is filled, you will lose all this money and you will be given no refund for the payments sent, no matter how long the payments have been given.
-If you do go through with the commission after the commission has been held with the money, all the money sent will be taken off the final price, again, if you miss a payment or payments are stopped you will recieve no refund for this money.
-These Holding spots are charged at £10 per week and must be paid on the same day every week, if a payment is even a day late this slot will open back up and anyone can take this again. Reminders will be given but it is your responsibility to keep up with payments to prevent this from happening.
-If you stop paying or pay late and the slot is filled, you will lose all this money and you will be given no refund for the payments sent, no matter how long the payments have been given.
-If you do go through with the commission after the commission has been held with the money, all the money sent will be taken off the final price, again, if you miss a payment or payments are stopped you will recieve no refund for this money.
Deadlines:
-Generally, I do not work on deadlines but im willing to give you rough estimates on completion time. Generally this is between a week to a few months once your commission has been started. People further in my queue may be waiting more towards 6 months
- With corona, i do not work when my area is in tier 4 as i do not work from home. This may cause delays. I can work on your suit within the lockdown if you are happy for your suit to be in a dog and smoke house.
- With corona, i do not work when my area is in tier 4 as i do not work from home. This may cause delays. I can work on your suit within the lockdown if you are happy for your suit to be in a dog and smoke house.
My rights and responsibilities:
-I have the right to cancel any commission to anyone. Whether this be due to unclear references, my own comfort level, a customer is being difficult to work with or I have issues with that customer due to past experiences.
-I have the right to refuse to change my style or my construction to anyone's demands. By commissioning, you trust me to bring your character to life in my own way. If you wish for your character to be made in a certain way you must ask me beforehand. If not, i may refuse.
-I have the right to do whatever i wish with an item that has been abandoned or cancelled. Whether this be resell it or modify it. Generally this means parts that can easily be turned into a completley new character such as small parts like tails and paws will just be resold, where as heads, if unique will have small modifications before reselling.
-I have the right to cancel the commission if i feel a customer isn't following the TOS.
-I am not responsible for anything someone does or says while wearing one of my costumes, and it does not mean i agree with what they have done or believe.
-I will not small talk for long or frequent periods with commissioners. This is so if anything happens which i need to find information for or similar it can be found quicker and more effectively. Please do not take this as rude.
-I am unable to create fursuits or custom items based off real ficional characters due to copyright. Though, i can make something inspired off them with heavy changes.
-I have the right to refuse to change my style or my construction to anyone's demands. By commissioning, you trust me to bring your character to life in my own way. If you wish for your character to be made in a certain way you must ask me beforehand. If not, i may refuse.
-I have the right to do whatever i wish with an item that has been abandoned or cancelled. Whether this be resell it or modify it. Generally this means parts that can easily be turned into a completley new character such as small parts like tails and paws will just be resold, where as heads, if unique will have small modifications before reselling.
-I have the right to cancel the commission if i feel a customer isn't following the TOS.
-I am not responsible for anything someone does or says while wearing one of my costumes, and it does not mean i agree with what they have done or believe.
-I will not small talk for long or frequent periods with commissioners. This is so if anything happens which i need to find information for or similar it can be found quicker and more effectively. Please do not take this as rude.
-I am unable to create fursuits or custom items based off real ficional characters due to copyright. Though, i can make something inspired off them with heavy changes.
Your rights and responsibilities:
-It is up to yourself to keep an eye on current wips to make sure everything is correct and up to date on your suit so far. If you ask for changes at a later date from a wip additional fees may be present to change this.
- If you wish to, you have the right for all commissioned work of yours or your identity on the work to be kept anonymous and only between us both, unless you break the TOS and further action may be required. Though, even if you are anonymous I will still need access to certain information to be able to create the product for you.
- While wearing your costume it is your own responsibility to stay safe. This means taking actions such as having a handler with you at all times and keeping yourself away from unneccassary harm (open flames, damaging materials or events etc). We cannot take responsibility for harm done unless it is due to our own craftmenship.
- To purchase a fursuit you agree that you are 18 years old or older. This will require ID as proof. Minors may be accepted for small parts as long as under a certain threshold.
-Costumes can not be started until proper measurments have been given. If i do not get these in one month or you are unable to get them for any reason your commissiom will be cancelled and you will get refunded everything apart from the down-payment and the cost of the time used up shown in my slot cost (£15 weekly) This has a chance of you or your child being blacklisted from comissioning again.
- If you are going to be unreachable for any length of time you must let me know. If I do not hear back for a considerable period I will place the commission as abandoned. In this scenario, you will recieve an email with all the purchases listed with the total refund amount that can be given back.
- If you choose to cancel the commission you will recieve an email with all the payments broken down highlighting what can be refunded. Out of this, the down payment and the material cost and part cost which i have completed so far cannot be refunded unless you wish to cancel getting the items which in turn will give you a full refund apart from the down payment and material cost and the items will be sold on or modified.
-You have the right for no private and confidential information such as ID to be shared without your consent to anyone but myself.
-You have the responsibility to not commission if you are on a tight budget. If you need changes after the suit has been started that are not my own fault you will need to pay extra for me to fix it. If you do not pay this it will not be changed, despite if you like how it looks or not. This does NOT qualify for a refund or compensation if it does not look how you imagined.
- If you wish to, you have the right for all commissioned work of yours or your identity on the work to be kept anonymous and only between us both, unless you break the TOS and further action may be required. Though, even if you are anonymous I will still need access to certain information to be able to create the product for you.
- While wearing your costume it is your own responsibility to stay safe. This means taking actions such as having a handler with you at all times and keeping yourself away from unneccassary harm (open flames, damaging materials or events etc). We cannot take responsibility for harm done unless it is due to our own craftmenship.
- To purchase a fursuit you agree that you are 18 years old or older. This will require ID as proof. Minors may be accepted for small parts as long as under a certain threshold.
-Costumes can not be started until proper measurments have been given. If i do not get these in one month or you are unable to get them for any reason your commissiom will be cancelled and you will get refunded everything apart from the down-payment and the cost of the time used up shown in my slot cost (£15 weekly) This has a chance of you or your child being blacklisted from comissioning again.
- If you are going to be unreachable for any length of time you must let me know. If I do not hear back for a considerable period I will place the commission as abandoned. In this scenario, you will recieve an email with all the purchases listed with the total refund amount that can be given back.
- If you choose to cancel the commission you will recieve an email with all the payments broken down highlighting what can be refunded. Out of this, the down payment and the material cost and part cost which i have completed so far cannot be refunded unless you wish to cancel getting the items which in turn will give you a full refund apart from the down payment and material cost and the items will be sold on or modified.
-You have the right for no private and confidential information such as ID to be shared without your consent to anyone but myself.
-You have the responsibility to not commission if you are on a tight budget. If you need changes after the suit has been started that are not my own fault you will need to pay extra for me to fix it. If you do not pay this it will not be changed, despite if you like how it looks or not. This does NOT qualify for a refund or compensation if it does not look how you imagined.
Refunds:
-If you wish for a refund I will be paid for all the part costs completed so far as well as material cost and the down-paymemt.
- The down-payment is NOT refundable at any time.
-The refund process is as followed:
the down payment is unrefundable as well as the material cost and the part cost of which has been completed. You can choose whether to have the materials bought with your suit shipped with it or just the parts but you will need to pay for the materials either way.
You will then recieve a email stating all the above plus what is left over broken down to see how much you are entitled back to you and where it has come from and has been worked out.
-If your sum to be refunded is large it will either be refunded in one large amount or monthly depending on my fianancial situation.
- The down-payment is NOT refundable at any time.
-The refund process is as followed:
the down payment is unrefundable as well as the material cost and the part cost of which has been completed. You can choose whether to have the materials bought with your suit shipped with it or just the parts but you will need to pay for the materials either way.
You will then recieve a email stating all the above plus what is left over broken down to see how much you are entitled back to you and where it has come from and has been worked out.
-If your sum to be refunded is large it will either be refunded in one large amount or monthly depending on my fianancial situation.
Sharing my work:
-You may never repost or redistribute my work or photos without crediting and tagging my Instagram or Facebook unless you are the buyer of the suit in question.
-You may never edit or crop off any of my logos, website links or watermarks.
-You may never edit or crop off any of my logos, website links or watermarks.
Shipping:
-Shipping is NOT included in the main fee and is added at the end of the commission once everything can be weighed and sized. We cannot be held accountable for you being unable to pay shipping and the item will not be shipped out to you.
-It must be noted that I am based in England and while i ship worldwide anywhere outside of the UK may come with a hefty price. This is espessially true for large and bulky orders such as anything including heads, feetpaws and big tails etc.
-I will allow pick up from local fur meets such as Leeds or Sheffield or local cons I am attending though this will have a small handling fee. I will not allow home pick up unless I know you well.
-I will put tracking on all my commissions and insure them for the full amount you have paid. If for some reason you do not want these this can be changed but i cannot be held accountable if it gets lost and you lose your money.
-I will ask for the shipping address once the items are ready to be shipped out and are completed. If you give me the wrong address and it is already shipped to the wrong place i cannot be held accountable and you must work with the postal service to solve this issue yourself.
-Once the package has left me and in the hands of the postal service i cannot take responsibility for any damage the item has took, issues with the product from rough handling or issues with late delivery times/wrong delivery location etc
-I will only state the truth on parcels sent and will not post them as gifts etc unless they are for someone.
-If fees are applicable when shipping to you, you are responsible to pay for them yourself. I cannot tell you or estimate how much these fees will be. You will have to research this yourself.
i cannot be held accountable for any extra fees such as custom tax your parcel may have, nor let you know much these will cost. Please do your own research.
-It must be noted that I am based in England and while i ship worldwide anywhere outside of the UK may come with a hefty price. This is espessially true for large and bulky orders such as anything including heads, feetpaws and big tails etc.
-I will allow pick up from local fur meets such as Leeds or Sheffield or local cons I am attending though this will have a small handling fee. I will not allow home pick up unless I know you well.
-I will put tracking on all my commissions and insure them for the full amount you have paid. If for some reason you do not want these this can be changed but i cannot be held accountable if it gets lost and you lose your money.
-I will ask for the shipping address once the items are ready to be shipped out and are completed. If you give me the wrong address and it is already shipped to the wrong place i cannot be held accountable and you must work with the postal service to solve this issue yourself.
-Once the package has left me and in the hands of the postal service i cannot take responsibility for any damage the item has took, issues with the product from rough handling or issues with late delivery times/wrong delivery location etc
-I will only state the truth on parcels sent and will not post them as gifts etc unless they are for someone.
-If fees are applicable when shipping to you, you are responsible to pay for them yourself. I cannot tell you or estimate how much these fees will be. You will have to research this yourself.
i cannot be held accountable for any extra fees such as custom tax your parcel may have, nor let you know much these will cost. Please do your own research.
Repairs:
-If a suit is damaged in the shipping process I cannot be held responsible. I can fix the suit for an additional fee but it is up to you to contact your local post office for advice. This is due to me not knowing if the suit has been rough handled throughout shipping.
-If a suit is damaged I am willing to fix it free of charge once. If it falls apart again i cannot do it again without a charge. I am a new maker please keep this in mind.
-I refuse to fix or handle a suit in any way which has been or highly suspected of being used in any sort of sexual way, or just makes me uncomfortable.
-I refuse to resize any suit that does not fit due to incorrect measurements given unless an additional fee is given.
-If the suit is sent to me but is unable to be repaired upon closer inspection it will be sent back to you at your expense.
-I will not repair a suit that is dirty, smelly or badly cared for. If you wish for me to clean it for you it will cost £20 at least depending on amount of items and the condition of the suit. If you choose not to do this or the suit is too damaged to recover and clean it will be sent back at your expense, even if the trial cleaning has already took place, this cannot be refunded.
-As ready-made costumes are not made on your measurments it is not 100% garanteed they will fit and i cannot take responsibility for this.
-I cannot give compensation for any suits that do not fit anymore due to growth overtime.
-If a suit is damaged I am willing to fix it free of charge once. If it falls apart again i cannot do it again without a charge. I am a new maker please keep this in mind.
-I refuse to fix or handle a suit in any way which has been or highly suspected of being used in any sort of sexual way, or just makes me uncomfortable.
-I refuse to resize any suit that does not fit due to incorrect measurements given unless an additional fee is given.
-If the suit is sent to me but is unable to be repaired upon closer inspection it will be sent back to you at your expense.
-I will not repair a suit that is dirty, smelly or badly cared for. If you wish for me to clean it for you it will cost £20 at least depending on amount of items and the condition of the suit. If you choose not to do this or the suit is too damaged to recover and clean it will be sent back at your expense, even if the trial cleaning has already took place, this cannot be refunded.
-As ready-made costumes are not made on your measurments it is not 100% garanteed they will fit and i cannot take responsibility for this.
-I cannot give compensation for any suits that do not fit anymore due to growth overtime.
Allergy advice:
- Although I now work in a pet and smoke free workspace i once was in these areas and so may still have reminenets on my furs. If you commissioning me and have sensitivies to these things please let me know so i can make sure all the materials are new stock.
- Due to coronavirus I sometimes have to work from home. If you are unhappy with your suit being worked on in a pet and smoking house please let me know. Though, this may delay your suit
- Due to coronavirus I sometimes have to work from home. If you are unhappy with your suit being worked on in a pet and smoking house please let me know. Though, this may delay your suit
Abuse:
-Any abuse towards myself or my business will NOT be tolerated and you will be blacklisted from ever contacting or commissioning me ever again.
-Abusive behaviour includes anything such as shouting, threatening behaviour, guilt tripping, aggression, throwing tantrums etc.
-If i find you abusive your commission will be cancelled.
-If you have been abusive to other people in the past I have the right to blacklist you also due to this, even if no ill harm has been done towards myself.
-Abusive behaviour includes anything such as shouting, threatening behaviour, guilt tripping, aggression, throwing tantrums etc.
-If i find you abusive your commission will be cancelled.
-If you have been abusive to other people in the past I have the right to blacklist you also due to this, even if no ill harm has been done towards myself.
disabilities:
- If you, a commissioner has a disability that affects the way you communicate or understand information you must have an advocate or someone who can speak for you on your behalf. This can be friends or family as long as the individual is a legal adult. If I
find this advocate is not suitable or is underage your commission will be cancelled.
find this advocate is not suitable or is underage your commission will be cancelled.
Anything agreed upon by both parties in writing, including email and messages, is a binding contract. By commissioning, you agree to all of the terms of service.
By commissioning, you are aware of the quality you expect of Aiko Studios as we are a amatuer maker, not a professional.
By commissioning, you are aware of the quality you expect of Aiko Studios as we are a amatuer maker, not a professional.